Teach Yourself

Описание:
Learn how to hone your selling skills and close more sales with this easy to read guide written by someone with extensive experience of every aspect of selling and marketing in the international arena. Based on the five stage OIMCO selling model it covers: -Opening-phase selling skills, including taking control of your selling space and sizing up the customer; - Interviewing-phase selling skills, including asking open-style questions, listening actively and triggering your customer's imagination; - Matching-phase selling skills, including applying the SELL formula, translating benefits into real money and mastering the art of storytelling; - Closing-phase selling skills, including tuning in to buying signals, manufacturing a close and perfecting the art of silence; - Objection-handling-phase selling skills, including conditioning yourself positively to objections, pre-handling predictable objections and playing CATCH with every objection raised. All neatly summed up in 52 skill honing sections, with skill-enhancing exercises, to perfectly suit a busy life in sales.

Описание:
Photographer Traer Scotts portraits of dogs living in American shelters are endearing and heartrending, and make a passionate appeal to dog lovers everywhere. Some of the dogs subsequently found good homes; others were never adopted. The images reveal the strikingly intense emotion, dignity and even humor that Scott saw in each face, despite the dogs circumstances. By documenting the unique characters of just a few of the hundreds of dogs she has encountered in her volunteer work, Scott promotes awareness of animal welfare causes, and especially the need for more adoptive homes for abandoned dogs. This irresistible collection of portraits, now available in paperback, is a poignant and loving tribute to the true canine spirit.

Описание:
Just as small enterprises - businesses, voluntary organisations etc - acquired their first PC's s a decade or more ago, they are now implementing small networks, mainly to share resources such as ADSL (broadband) Internet connections. Larger companies have the resources to employ full time technical support staff or can afford to contract their network services to support companies. However, the truly small enterprise needs to be able to install and maintain a PC network and protect their business by protecting their data. This book is the perfect guide to installing and maintaining networks, disaster recovery, installing applications, client/server systems and security - all of the skills a small enterprise needs. With this book, which is fully updated to cover Windows Vista as well as XP, the small business, charity, school or any other small enterprise can manage their network and reduce technician's costs.

Описание:
AutoCAD is the leading computer aided design software used by architects, engineers and draughtspeople worldwide. Based on the latest release of the AutoCAD software, this book is an introductory level text and is intended for new users of the software. It will introduce you to AutoCAD's key tools and techniques, give clear and concise intructions on how to use the package and will avoid the use of jargon. Although AutoCAD is a very powerful and sophisticated package, capable of handling the most complex constructions, it is also well-designed and logical; readers of this book can quickly grasp the skills needed for AutoCAD and become competent in its application.